Besley Hill Town & Country Homes at Chipping Sodbury has been shortlisted as a TOP 10 Estate Agent in the South West Region of the 2013 Estate Agent Awards (THE ESTAS).
Rob Chapman, manager of the office at 14 High Street, said: “We are absolutely delighted to be shortlisted for the ESTAS 2013. It means so much to us as we know it’s our customers who have put us on the list. We take our levels of customer service very seriously because clients have a choice.”
The ESTAS determines the best estate agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent; 23,000 questionnaires were completed by customers during the competition.
Agents have been shortlisted in 18 regions around the country. The regional and national winners will be announced by Phil Spencer, the TV Property expert, at the 10th annual ESTAS ceremony at the Hilton Park Lane on 19th April.
Phil said: “I think it says a great deal about a company who’s prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. These awards help agencies to focus on customer service levels and that’s why so many take part each year.”
Simon Brown, who runs the national scheme, said: “The ESTAS competition is about recognizing the hard work agents put in every day, every week and month of the year. So to be shortlisted is a great accolade for any agent.”
Alex Chesterman, Founder and CEO of Zoopla Property Group, said: “We’re now in our fourth year of sponsoring the ESTAS and are delighted to be once again supporting this key industry event. The collection of valuable customer feedback is essential to success in any business and rewarding those who provide the best service in the industry, as these awards do, is perfectly aligned with our business. Congratulations to all those shortlisted this year.”
Picture shows the Besley Hill Chipping Sodbury team: (left to right) Val Rogers-Ainley, Frances Hewitt, Rob Chapman, Clare Jones and Sharon Sparkes
Monday 4 March 2013
BESLEY HILL'S CHIPPING SODBURY OFFICE SHORTLISTED FOR AWARD
Besley Hill Town & Country Homes at Chipping Sodbury has been shortlisted as a TOP 10 Estate Agent in the South West Region of the 2013 Estate Agent Awards (THE ESTAS).
Rob Chapman, manager of the office at 14 High Street, said: “We are absolutely delighted to be shortlisted for the ESTAS 2013. It means so much to us as we know it’s our customers who have put us on the list. We take our levels of customer service very seriously because clients have a choice.”
The ESTAS determines the best estate agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent; 23,000 questionnaires were completed by customers during the competition.
Agents have been shortlisted in 18 regions around the country. The regional and national winners will be announced by Phil Spencer, the TV Property expert, at the 10th annual ESTAS ceremony at the Hilton Park Lane on 19th April.
Phil said: “I think it says a great deal about a company who’s prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. These awards help agencies to focus on customer service levels and that’s why so many take part each year.”
Simon Brown, who runs the national scheme, said: “The ESTAS competition is about recognizing the hard work agents put in every day, every week and month of the year. So to be shortlisted is a great accolade for any agent.”
Alex Chesterman, Founder and CEO of Zoopla Property Group, said: “We’re now in our fourth year of sponsoring the ESTAS and are delighted to be once again supporting this key industry event. The collection of valuable customer feedback is essential to success in any business and rewarding those who provide the best service in the industry, as these awards do, is perfectly aligned with our business. Congratulations to all those shortlisted this year.”
Picture shows the Besley Hill Chipping Sodbury team: (left to right) Val Rogers-Ainley, Frances Hewitt, Rob Chapman, Clare Jones and Sharon Sparkes
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